Privacy Policy

1. Introduction

FPSWare ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using FPSWare.com, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Account Information: Email address, username, and password when you create an account or make a purchase.
• Payment Information: Billing details are processed securely through our third-party payment processors (OVGC for card payments and OxaPay for cryptocurrency). We do not store your full credit card number, CVV, banking details, or wallet private keys on our servers.
• Transaction Data: Purchase history, license keys issued, product details, and order timestamps.
• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and interaction timestamps collected automatically through cookies and analytics tools.
• Communication Data: Messages, support tickets, and correspondence submitted through Discord or other support channels.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and deliver digital products.
• Manage your account, license keys, and order history.
• Provide customer support and respond to inquiries.
• Detect and prevent fraud, unauthorized access, and abuse of our Services.
• Improve our website, products, and overall user experience.
• Comply with legal obligations and enforce our Terms of Service.
• Send transactional communications (order confirmations, license key delivery, etc.).

4. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processors: We share necessary transaction data with OVGC (card processor) and OxaPay (crypto processor) to fulfil and confirm payments securely.
• Analytics Providers: We use analytics services to understand usage patterns. These services collect anonymized data.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted connections (HTTPS/TLS), secure payment processing, and restricted access controls. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records and license data may be retained indefinitely for fraud prevention and legal compliance purposes.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal and contractual obligations.
• Object to or restrict certain processing of your information.
• Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us through our Discord server.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly.

10. International Users

Our Services are operated from the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to such transfer and processing.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting. Your continued use of our Services after any modification constitutes acceptance of the revised policy. We encourage you to review this page periodically.

12. Contact

For questions, concerns, or requests regarding this Privacy Policy, please reach out through our Discord server or by opening a support ticket.